If you are an expert customer service professional with five years of management experience searching for a great job in the logistics field, look no further than this open position for a Western Region Customer Service Manager. This lucrative position is with a growing Fortune 500 company with a professional corporate culture, and is located in the great state of Idaho.
Interested? Let’s take a closer look.
Customer Service Manager Responsibilities
The successful candidate will be responsible for managing an organization of 30 customer service professionals. It is hoped this new customer service manager brings in fresh ideas to help differentiate this organization compared to the customer service functions of their competitors. Opportunities for professional growth and advancement are abundant for an employee who flourishes in this position.
Salary and Benefits Package
The salary range for this position is $90,000 to $100,000. A robust and competitive benefits package is also available.
Customer Service Manager Position Requirements
This position requires a candidate with at least a BA or BS degree. The ideal candidate also boasts five or more years of experience in the transportation industry, including ocean, rail, truck and air. In addition, the candidate must have five or more years in a customer service manager role.
Exemplary interpersonal skills are a must, in addition to top-notch verbal and written communication abilities. Since the chosen candidate will be responsible for 30 direct reports, excellent mentorship is another important attribute. Ultimately, the best candidate will work as a change agent to take this company to the next level in the industry by leveraging superior customer service.
If you are interested in this position or any others within the supply chain world, talk to the experts at ZDA. As one of the top logistics staffing agencies in the country, our recruiters can help take your career to the next level. Make it a point to contact us at your earliest convenience.